MOBROG Review – The Definitive Australian Guide

Updated 26 July 2023

We reveal how much you can earn from working for MOBROG’s platform, who they’re looking for and what’s involved.

Our review covers the following:

• What is MOBROG, and is it Legitimate?
• Earning and Redeeming Rewards
• Must-Know Facts
• Pros and Cons
• Frequently Asked Questions
• Conclusion

What is MOBROG, and is it Legitimate?

• MOBROG is a popular and widely used online survey rewards platform, however it’s usefulness in Australia is questionable given the lack of surveys and limited earning opportunities as a result.
• MOBROG is owned and operated by German-based Splendid Research, a large company specialising in consumer research founded in 2008. 
• MOBROG is widely trusted; thousands of Australians sign up to MOBROG every year, and its members participate in online surveys on various topics and receive a fixed dollar or cents payment for the time and effort invested. This is the standard process with any legitimate survey site, and MOBROG is no exception.
• While there are some negative reviews online about the MOBROG platform, this is typical of any survey site and our users rarely report any issues with the platform. We believe MOBROG is one of the most trusted and well-reviewed survey sites operating. However, we continue to monitor Australian activity given the widely reported issue of a lack of surveys.
• While MOBROG is popular in its core markets of the US, UK and Canada, we don’t believe Australians have the same regular survey opportunities.

How Do I Sign Up?

Signing up for MOBROG is a straightforward process:

1. Visit the MOBROG website and click on the “Sign Up” button.
2. You’ll be prompted to provide some basic information, such as your name, email address, and date of birth, as well as set a username.
3. Next, you’ll fill out a more detailed profile survey. This survey collects demographic information that MOBROG uses to match you with relevant surveys. It’s important to provide accurate and complete information here to increase your chances of qualifying for surveys.
4. You must verify your email address once you’ve completed the profile survey. Click on the verification link sent to your email, and you’re all set to start taking surveys and earning the fixed rate of money offered per survey.

MoneyHub Head of Research Christopher Walsh walks through MOBROG’s sign-up process in the video below:

Earning and Redeeming Rewards

MOBROG doesn’t use a points system – instead, each survey pays a fixed amount of cash, generally between 40 cents and $3. How much you earn depends on the survey’s length and complexity. After completing a survey, the agreed amount is added to your account. 

Know This: Some survey sites can be sluggish or even elusive when crediting points to your account. Our research suggests MOBROG is a no-nonsense operator who credits promptly and accurately. While we are aware of the site limiting the number of surveys Australians can complete, when they are available, the process to earn money is fast and efficient and they credit in fixed cash amounts. If you have any comments on MOBROG’s surveys (or anything else to do with the platform), please contact our research team.

What Can I Earn?

• As outlined above, 40 cents and $3 per survey is the range, although our research suggests most surveys will pay less than $1.
• Once you have $8.50 in your account, you can redeem the balance for a PayPal transfer..

Must-Know Facts

Before signing up, be aware of the following:

1. Your demographic profile determines your survey eligibility. Therefore, updating your profile regularly can help you qualify for more surveys. However, if you’re over a certain age and single, it’s realistic you’ll be less ‘in demand’ for surveys than someone with young children aged between 25 and 45. This is because MOBROG, like any survey company, is paid to do research for brands that mass consumers buy. If you’re not spending regularly, you’ll be less relevant to MOBROG (and arguably many other survey sites). 
2. MOBROG is committed to data privacy and security. Their website makes this clear in confirming that “your answers will be made anonymous for the evaluation procedure, meaning that your privacy is safe at all times”. You can read more on their website, which summarises their comprehensive Privacy Policy.
3. MOBROG’s rewards system is straightforward. You’re paid a fixed amount per completed survey, agreed upfront when you see it appear on your dashboard. Despite the transparency, please be aware it may take time to grow your balance to $8.50 – how many surveys you do will depend on how much you earn. 

Pros and Cons

MOBROG is a popular survey site across Australia, but before signing up it’s important to understand its limitations alongside its benefits:

Pros:

• Global trust: The platform is operated by a globally recognised and reputable market research firm which has operated since 2008 and has 10+ years experience in Australia.
• Clear and straightforward payment system: There are no tricks or complexity; every time you complete a survey, the agreed amount of dollars or cents is promptly credited.

Cons:

• You need to be ‘transactional’ to be surveyed: The number and type of surveys can be limited based on demographic profile; the more you spend and behave like a typical consumer, the more you’ll be invited to surveys.
• A lack of continuous opportunities: Our research suggests the number of surveys available is limited, compared to other trusted survey sites and how MOBROG operates overseas. This means your account balance may take some time to grow.
• The reward threshold is $8.50 and can take some time to earn: Surveys pay around 40 cents and $3; we believe you’ll need to complete around 10-20 surveys to earn the minimum payment threshold.
• A lack of reward options: MOBROG doesn’t offer vouchers or gift cards; it’s PayPal transfers only, so you’ll need to have a PayPal account set up to get paid.

User Testimonials

Over 95% of MOBROG’s online feedback is positive, which is the highest among our shortlist of trusted paid surveys. Around 5% negative feedback, and while the vast majority of MOBROG’s members have no issues completing surveys and cashing out rewards, some common themes and issues are mentioned by a minority of users. These are:

1. Frequent disqualification from surveys: Several users have voiced their frustration over the high incidence of disqualification from surveys, often after substantial completion of the survey. If this happens, you’re not paid despite the time invested.
2. Poor user experience: Users have criticized the user interface, noting issues such as unclickable logos and difficulty navigating back to the home page after completing a survey.
3. Non-payment for completed surveys: Several users reported not being paid for their completed surveys, even after repeated attempts to contact customer service.
4. Poor customer service: Many users reported that the client team did not address their concerns and complaints effectively. In some cases, MOBROG’s staff emails were rejected due to a full mailbox.
5. Unexpected account deactivation: Some users reported that their accounts were unexpectedly deactivated, often when they were close to reaching the withdrawal limit. These users denied allegations from MOBROG of having multiple accounts or using a VPN.
6. Technical glitches and poor system design: Users complained of several technical issues, such as surveys not showing up, errors in source prompts, and issues with payment systems, including PayPal and Amazon Gift Cards.
7. Allegations of dishonesty and scamming: Many users expressed distrust towards the platform, citing incidents where they were deducted money from their balance after completing a survey. Some users also reported that MOBROG retracted payments after the surveys were completed.
8. Difficulty in cashing out: Several users complained about the difficulty in cashing out their earnings, with some reporting a delay of several days before the payment was received.

In summary, these reviews are a small number of what is otherwise a favoured and trusted survey site. However, as with anything, please proceed with caution if you’re unsure as the time invested in a survey site is often significant and it takes some time to reach the threshold for a reward. 

Frequently Asked Questions

How often can I take surveys?

The number of surveys you can take depends on your demographic profile and the current research needs of MOBROG. Our research team believes there is a limit on the number of surveys available, likely due to the fact that Australia is not a focus market. Nonetheless, it’s a good idea to check the platform regularly for new survey opportunities and promptly respond to email invitations. 

How long does it take to redeem rewards? 

The processing time for PayPal transfers will take 1-3 business days.

What types of surveys can I expect on MOBROG?

MOBROG offers a wide variety of surveys spanning various subjects. These can range from product and brand opinions to advertising effectiveness, political polling, and more. The types of surveys you receive will largely depend on your demographic profile.

How long does each survey typically take to complete?

This can vary widely; between 10 to 20 minutes is the average. Longer and more complex surveys typically offer a higher cash payment.

How much do I earn per survey?

What you earn per survey depends on the survey’s length and complexity; 40 cents and $3 is the range and each survey’s cash payment offer is clearly stated upfront, so you’ll know how much you’ll earn before you start.

Can I participate in surveys on mobile devices?

Yes – MOBROG is accessible on multiple devices, including smartphones and tablets. This means you can take surveys at your convenience, whether at home or on the go. There’s also an app for Apple and Google Play.

I signed up and haven’t received any survey invitations. What’s going on?

The number of survey invitations you receive can depend on various factors, including your demographic profile and the current needs of Ipsos’ clients. If you’re not receiving many survey invites, consider updating your profile to ensure it’s accurate and complete. We are also aware that, unlike other survey sites, MOBROG has a limited number of surveys available to Australian consumers.

How long does my account balance stay valid?

MOBROG account balances typically stay valid as long as you remain an active member.

Conclusion

• MOBROG is a legitimate survey site that allows you to earn rewards for sharing your opinions and insights. It’s a well-designed and friendly to user platform, but the opportunities for Australians appear limited. 
• If you are successfully selected, you’ll earn between 40 cents and $3 survey.
• As with any survey site, MOBROG has pros and cons, and success requires understanding how the system works. As such, MOBROG won’t be for everyone, and we await further developments about the frequency of survey activities. Until things become clearer, we suggest people consider signing up but not to be reliant on it for regular surveys.